I. FOR PARTICIPANTS:

               A. To provide a useful and valuable learning experience featuring current and correct business etiquette information.

               B. To provide practical strategies to enable participants to move with ease and confidence on any level in the business and                social arenas.

II. BENEFITS TO YOU:

               A. Distinguishes you from the competition by providing cutting-edge differences - courtesy, image, trust, and perceptions of
              reliability.

               B. Helps you develop and maintain business.

               C. Helps you project a professional image.

               D. Helps you project confidence and authority by providing the flexibility to thrive in important business situations with a
               diverse clientele.

               E. Helps you build teamwork by defining appropriate (and inappropriate) business behaviors between superiors and
               subordinates, co-workers, professional associates, and friends. This creates a productive environment that promotes
               problem-solving and collaboration.

IV. SEMINAR NAME AND CONTENTS

Outclass the Competition
Present yourself with confidence and authority

Today, in the fiercely competitive business arenas, etiquette is simply another tool you need. While etiquette alone won't get you anywhere, it will give you that extra edge that will make the difference between you and another person who is just as smart.

Outclass the Competition will empower you to present yourself with confidence and authority.

Topics will be tailored for your business and can include the following:

Distinguish Yourself From the Competition - How to Make an Entrance and Work the Room - Handshaking: The Ultimate Greeting - Introducing Yourself and Others - Eye Contact - Remembering Names - Presentation Skills -- Business Entertaining - Host and Guest Duties - Toasting - Styles of Eating - Eating Various Foods - A Dining Tutorial - as well as many other timely tips to help you outclass the competition. (Role-playing exercises.)